Effective Date: January 1, 2023
This Privacy Policy is here to better serve those who are concerned with how their Personal Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal Information with our website.
What personal information do we collect from the people that visit our website?
When on our site you may be asked to enter your name, email address, phone number, address, or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form, or enter information on our site.
How do we use your information?
We may use the information to:
- Allow us to improve our customer service
- Respond to your inquiries and provide quotes for cleaning services
- Schedule and manage cleaning appointments
- Send emails regarding our services, specials, or promotions
- Follow up with your inquiries either through phone or email
How do we protect your information?
Our website is regularly scanned for security holes and known vulnerabilities in order to make the site as safe as possible.
Site Scanning: We use efficient security measures that look over the site to prevent any breaches or information leaks.
Sensitive information such as credit information is encrypted and only accessible by a small number of people that have the credentials to view it. Personal information that is viewed can't be shared or shown to others.
SMS/Text Messaging Privacy
Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
Additional Disclosures: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS/Text Messaging Terms
Recipients opt in via email. They reply to an email we sent them in which we state 'By responding to this email, they consent to receive conversations (external) messages from vickilynn cleaning service. They can always sent STOP via SMS to opt-out of further SMS communications or send 'HELP' to receive more information. Message & Data rates will apply. Message frequency may vary. Visit https://vickilynncleaning.com/?policy=privacy to see our privacy policy and https://vickilynncleaning.com/?policy=terms for our Terms of Service.
How do we use cookies?
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website. We use cookies for the following purposes:
- Essential Cookies: These are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
- Preference Cookies: These cookies remember your preferences, such as language settings or font size, to provide a more personalized experience.
- Analytics Cookies: We use analytics cookies to understand how visitors interact with our website. This helps us improve our site's performance and user experience.
- Functional Cookies: These cookies enable additional functionality like remembering your login status or form completion progress.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features of our website may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. When working with others to help run our site, they make sure to keep all personal information confidential. We may also release information to comply with the law under certain circumstances.
Ohio Online Privacy Protection Act (OOPPA)
As an Ohio-based business operating in Toledo, OH, we comply with the Ohio Online Privacy Protection Act (OOPPA). According to OOPPA and Ohio privacy laws, we agree to the following:
- We clearly post our privacy policy on our website
- We inform users about the types of personal information we collect
- We explain how we use the information we collect
- We provide contact information for privacy-related questions
- We notify users of any material changes to our privacy policy
- We maintain reasonable security procedures to protect personal information
Ohio Residents' Privacy Rights
Ohio residents have specific rights regarding their personal information:
- Right to Access: You have the right to request access to the personal information we have collected about you.
- Right to Correction: You have the right to request correction of inaccurate personal information.
- Right to Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information (though we do not sell personal information).
To exercise any of these rights, please contact us using the information provided below.
You will be notified of any Privacy Policy changes:
On our Privacy Policy Page. We will update the effective date at the top of this policy when changes are made.
Can change your personal information:
- By emailing us at info@vickilynncleaning.com
- By calling us at (205) 866-9168
- By visiting our office at 4410 Westway St, Toledo, OH 43612
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Should a data breach occur, our plan to notify you and protect the site.
We will notify you either by email or by phone to let you know of a breach and work with law enforcement to secure the site and protect any other personal information.
Why do we collect your email address?
With your email we can respond to any questions that you may have or any requests that you have sent to us. We also use the emails to send information about our cleaning services, special offers, and appointment reminders.
CAN-SPAM Act Compliance
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance, if one is used
- Honor opt-out/unsubscribe requests quickly
Allow users to unsubscribe
If at any time you would like to unsubscribe from receiving future emails, you can email us at: info@vickilynncleaning.com and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
VickiLynn Cleaning Service
4410 Westway St, Toledo, OH 43612
(205) 866-9168
info@vickilynncleaning.com
www.vickilynncleaning.com
